Welcome to PulsarPicks Refund and Return Policy. This policy applies to all purchases made through our online store.

1. Returns

1.1 Eligibility

We accept returns within 6 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

1.2 Process

To initiate a return, please contact us with your order details and the reason for the return. Our team will guide you through the return process.

1.3 Refund

Upon receipt and inspection of the returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 6 days.

2. Exchanges

2.1 Eligibility

We accept exchanges within 6 days from the date of purchase. To be eligible for an exchange, the item must be unused, in the same condition as received, and in its original packaging.

2.2 Process

To initiate an exchange, please contact us with your order details and the reason for the exchange. Our team will guide you through the exchange process.

2.3 Shipping

Customers are responsible for the shipping costs associated with returning the original item and receiving the exchanged item.

3. Cancellations

3.1 Order Cancellation

You may cancel your order within [number of hours, e.g., 24 hours] from the time of purchase. To cancel an order, please contact us with your order details.

3.2 Refund

If you cancel your order within the specified time, a full refund will be processed to your original payment method.